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New Mexico State University
Office of the Registrar

General Information about Ordering Transcripts

  1. How can I order my official NMSU transcript?
  2. How can my transcript be delivered?
  3. How do I order online?
  4. How do I order by mail?
  5. How much does it cost?
  6. How long does it take?
  7. Can you fax my transcript?
  8. The recipient never got my transcript.
  9. I ordered a transcript, but it was never issued. Why?

 

General Information about Ordering Transcripts

  1. How can I order my official NMSU transcript?
    • Online
    • By mail
    • In person, at the Registrar’s Office in the Educational Services Building, just east of the Pan Am Center
    • Orders by fax or e-mail are not accepted.
  2. How can my transcript be delivered?
    • eTranscript, a secure, digitally signed PDF sent to the recipient. (See Questions and Answers about Electronic Transcripts for further information.)
    • Paper copy, sent by U.S. mail
    • Paper copy you pick up
  3. How do I order online?
    • Click here to use our Transcript Order Portal. You can order eTranscripts, as well as paper transcripts to be mailed or picked up.
  4. How do I order by mail?
    • Be sure to include:
      Your name and any former names
      NMSU ID number or Social Security number
      date of birth
      name and address where the transcript is to be mailed
      number of copies
      your daytime telephone number (in case we have questions)
      your e-mail address
      a check or money order
      most importantly, your signature
    • Mail your request to:
      Registrar’s Office
      MSC 3AR
      New Mexico State University
      P.O. Box 30001
      Las Cruces, NM 88003-8001
  5. How much does it cost?
    • Electronic transcripts (eTranscripts) are $10.00 each.
    • Paper copies of your transcript are $12.25.
    • Additional fees are charged for track and confirm delivery.
  6. How long does it take?
    • Processing time for all requests is two business days from the receipt of your request, plus U.S. delivery time.
  7. Can you fax my transcript?
    • No, we cannot fax official transcripts.
  8. The recipient never got my transcript.
    • If your transcript was not delivered due to our office error, we will gladly provide a replacement at no additional cost. We cannot accept responsibility for non-delivery if the address provided to us is either incomplete or incorrect, nor can we accept responsibility for timely delivery by the U.S. Post Office or any other mail carrier vendor.
  9. I ordered a transcript, but it was never issued. Why?
    • Financial hold
    • Insufficient, inaccurate, or illegible identification information
    • No recipient e-mail or an invalid e-mail was provided for delivery of an eTranscript.